Jiujiang, April 2025 – Recently, our company, Shanghai Gadtex Industrial Co., Ltd., encountered a customs inspection during the export of a shipment of fiberglass yarn to India due to classification concerns raised by Jiujiang Customs. Thanks to the efficient and professional service of the customs authorities, the goods were cleared smoothly, allowing us to retain a key client’s order and earning high praise from the clients.
Our fiberglass yarn shipment was selected for inspection in accordance with regulations. To ensure accurate tariff classification, customs officers took samples and sent them to a laboratory for composition and performance testing. During this period, we actively cooperated with customs by submitting required documents while also explaining the urgency of the situation—delays in delivery could result in penalties or even the loss of this major Indian client, which ranks among the company’s top five customers. Given the current global economic climate, such an outcome would significantly impact the company’s operations.
Recognizing the company’s difficulties, Jiujiang Customs prioritized the case, proactively coordinated with the laboratory, and expedited the testing process. The lab report was issued in the shortest possible time, confirming the correct classification and allowing swift release of the goods, ensuring they made the earliest available vessel. Thanks to the customs’ efficient handling, we avoided shipment delays, and the client expressed understanding for the situation while commending Jiujiang Customs for their exceptional service.
Jiujiang Customs truly acted with urgency on our behalf—their efficiency and professionalism helped us retain a vital client, for which we are deeply grateful. This incident not only demonstrates customs’ commitment to rigorous oversight and lawful enforcement but also highlights their dedication to improving the business environment and supporting enterprise development.